About Our Client

The client, a finance company, required a centralized loan management platform to simplify loan handling for customers and enhance admin monitoring with full compliance.

The Project

We partnered with the client to build a secure loan management portal with role-based dashboards for both customers and admins:

Customer Dashboard

  • Overview of all active loans
  • Detailed view of individual loan accounts
  • EMI payment option via linked bank account
  • Transaction history with downloadable statements
  • Cross-authentication login with PAN-based verification
  • Security feature: after 3 failed PAN attempts, account access is blocked for 30 minutes

Admin Dashboard

  • Overview of all registered customers and loan accounts
  • Detailed tracking of transactions and payments
  • Automated MIS report generation for compliance and performance insights
  • Secure monitoring of loan activity across the system

Challenge

Before this solution, the company faced:

  • Decentralized loan data across multiple systems
  • No secure customer login mechanism
  • Difficulty in tracking transactions and EMI payments in real time
  • Lack of comprehensive admin reporting

Our Solution

We delivered a centralized and secure loan portal by:

  • Implementing PAN-based authentication with cross-verification for login security
  • Adding account-blocking measures for multiple failed login attempts
  • Providing customers with a self-service EMI payment and loan tracking dashboard
  • Building admin-side MIS reporting and analytics tools
  • Ensuring compliance with industry-grade financial data security standards

Results

The system created significant impact:

  • Secure login with fraud prevention
  • 100% loan visibility for both customers and admins
  • Seamless EMI payments via customer dashboard
  • Complete transaction history & reports for transparency
  • Automated MIS reporting to support faster decision-making
  • Scalable architecture to handle future integrations with banking APIs

Technology And Tools

Technologies Used:

Laravel

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